Bitjile uses industry-leading security technology to protect your personal data. Read this policy to learn how your information is collected, used, and kept safe.
Explore the core pillars of Bitjile's Privacy Policy — the principles that keep every transaction and piece of your data safe.
Every login, payment, and personal detail is protected by 256-bit SSL encryption. Your data cannot be stolen or read by anyone.
Bitjile never sells or shares your personal information with advertisers. No data is shared with any third party except where required by law.
All data is stored in internationally certified secure data centers. Regular security audits and backups are conducted to ensure protection.
Bitjile is fully transparent about what data is collected, why it is collected, and how it is used. No hidden terms.
View, update, or delete your information at any time. Bitjile gives you full control over your own data.
Bitjile's Privacy Policy is built in compliance with GDPR and international data protection laws. Your rights are protected with the utmost care.
Welcome to Bitjile. This Privacy Policy applies to the Bitjile platform's website, mobile app, and all related services. We believe protecting your personal information is not just a legal obligation — it is our ethical commitment.
By reading Bitjile's Privacy Policy, you will understand what data we collect, why we collect it, how it is stored, and what your rights are. By using our services, you are considered to have agreed to this Privacy Policy.
This Privacy Policy forms part of our Terms & Conditions and should be read alongside them. If you have any questions, feel free to reach out to our support team.
Please Note: Bitjile will never ask for your password, OTP, or card number via email or phone. Any such request should be treated as fraudulent.
To operate Bitjile's services smoothly and deliver the best experience, we collect certain information. We only gather what is necessary — nothing excessive or irrelevant.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID/Passport | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Management & Communication |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, browser, OS | Security & Technical Support |
| Usage Data | Betting history, login times, preferred games | Service Improvement & Personalized Experience |
Bitjile uses your data only for the purposes listed below. Using your information for any unauthorized purpose is strictly prohibited and constitutes a direct violation of this Privacy Policy.
Important: Bitjile never sells your data to advertisers, data brokers, or any third party for commercial purposes.
Bitjile uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.
You can disable non-essential cookies from your browser settings, though some features may not function properly as a result.
Bitjile follows the highest industry security standards to protect your information. Our technical and organizational security measures are outlined below.
Your Responsibilities: Keep your password strong and never share it with anyone. Avoid logging in over public Wi-Fi. If you notice any suspicious activity, contact us immediately.
Bitjile retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 5 years | Legal & Regulatory Requirements |
| Transaction History | 7 Years | Financial Regulations & AML Policy |
| KYC Documents | 5 years after account closure | Regulatory Authority Guidelines |
| Cookie Data | Up to 12 months | Saving Sessions & Preferences |
| Support Contact | 3 Years | Service Quality Improvement |
Once the retention period ends, your data is securely deleted or fully anonymized so it can no longer be linked back to you in any way.
Bitjile respects the privacy rights of every member. The rights listed below are yours and can be exercised at any time.
You can request to know what personal information we hold about you at any time.
If any of your information is inaccurate, you can request a correction and we'll update it promptly.
Your data will be deleted upon request, unless we are required to retain it by law.
In certain circumstances, you can request that processing of your information be restricted.
You may request a copy of your data in a machine-readable format.
You have the right to object to the use of your data for specific purposes.
To exercise any of the rights listed above support@bitjile.net-. We will do our best to respond within 30 business days.
Bitjile's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
Parents are encouraged to use parental control software to keep minors away from gambling. For more information, visit our Responsible Gaming page.
Bitjile may update this Privacy Policy as needed. You will be notified according to the nature and significance of any changes.
We recommend reviewing this page regularly to stay informed about our latest Privacy Policy.
For any privacy-related questions, concerns, or rights requests, please get in touch with us. Our privacy team is always ready to help.
If you are unsatisfied with Bitjile's decision, you have the right to lodge a complaint with the relevant data protection authority. We cooperate fully with all legitimate investigations.
Bitjile gives you full control over your data. Contact us to exercise any of the rights listed below.
View your information at any time.
Request a correction for any inaccurate information.
Request erasure of your data where applicable.
Download your data.
Find answers to the most frequently asked questions from our members.